Olga Bergstrom
Owner
Olga served in the Army before she started the firm. She writes every estimate and still runs the pump truck on well days.
Wells, pumps and water lines
Running water at the cabin, at forty below.
We set up your well with a drilling partner, then install the pump, the pressure tank and the water lines, and plan each one to get through an Interior winter.
What we do
One crew from the well to the tap
Six jobs cover most calls from cabins, homesteads and new builds around Fairbanks.
Well coordination
We walk the lot, meet the driller on the day and keep the schedule, the well log and the estimates in one place.
Pumps and pressure tanks
Submersible and jet pumps, pressure tanks and controls, sized to the well and the house.
Water lines and trenching
Lines from the well to the house, insulated and buried or run above ground, at a depth chosen for your ground.
Winter-proofing
Heat trace, insulation, drain-down plans and thawing for lines that froze.
Cabin and new-build plumbing
Rough-in, fixtures and water heaters for cabins, additions and new homes, in step with your builder.
Hauled water and holding tanks
Fill lines, tanks and pumps for homes on hauled water, set up so you can see how much is left.
How the work is split
We coordinate the drilling and do everything after it
A well is two jobs: the hole, and everything that gets water out of it and into your house. Drilling is done by our driller partner, a separate company with its own rig and crew.
We walk the lot with them, schedule the day and are on site when the casing goes in. Then we set the pump, the tank and the lines.
The driller's price and ours are written separately, so you can see which is which.
One phone number reaches both schedules.
You get a copy of the well log the driller records.
Winter-proofing
Plumbing that stays thawed in an Interior winter
Every line we run has a plan for frost. These are the four we choose between, and we tell you which one we picked and why.
Frost depth
Frost can reach well below an ordinary trench here, and permafrost changes it from lot to lot. We read the ground first, then choose a depth.
Insulated lines
Foam-jacketed pipe, buried or run in an insulated box above ground, so the water keeps its heat between the well and the house.
Heat trace
A cable along the pipe that warms it when it gets cold. It has its own breaker, and we label it, because a dead cable is how lines freeze.
Drain-down plans
For cabins that sit empty in winter: shutoff points, drain valves and a written order of steps for emptying the lines.
- Pipe frozen?Shut the main valve and open the nearest tap. Never use a torch or open flame on a pipe. Then call (907) 555-0100.
Service area
By road, and by air when there isn't one
Fairbanks and the road system around it, plus fly-in jobs by charter. If your place is not on the list, call and ask before you assume.
Fairbanks North Star Borough
- Fairbanks
- North Pole
- Ester
- Fox
- Goldstream
- Two Rivers
- Salcha
By road, beyond the borough
- Delta Junction
- Nenana
- Healy
- Livengood
By charter flight, case by case
- Tanana
- Fort Yukon
We don't go south of the Alaska Range (Anchorage, the Mat-Su, the Kenai) or to the North Slope. For those, call a plumber who is close to you.
ZIP codes: 99701, 99705, 99709, 99712, 99714, 99716, 99725, 99737
A note for the map
How we get to you
Some places are a drive, some are a flight, and some depend on the season.
On the road system
A pump truck and a service truck, scheduled by area so we can tell you which day we will be near you.
Off the road, by air
We charter a plane. Pumps, tanks and parts go in it; the truck does not. The flight is its own line on the estimate.
Break-up and freeze-up
Spring thaw softens some driveways for a loaded truck, and the first hard freeze is the week everyone calls. We plan around both.
The crew
Who answers the phone and who comes out
Four people cover the office, the pump truck and the winter work. The driller is a separate company.
Antonio Garza
Lead plumber, pump truck
Antonio sets pumps and tanks and runs the lines. He is the one at your house on well day.
Willie Abernathy
Winter-systems technician
Willie installs heat trace and insulation, and goes out when a line freezes. He labels every breaker he touches.
Jiwoo Shen
Dispatch and scheduling
Jiwoo takes the call, books the visit and keeps the driller's schedule and ours in step.
Customers
What people write after the work
“The estimate kept the driller's number apart from the plumbing, so I knew what each one was. The pump and the line to the cabin went in without a surprise.”
Alistair W.Cabin owner, outside Fairbanks
“Our line froze twice in the old house. Willie ran heat trace and wrote down where the cable goes and which breaker it is on. The third winter, no calls.”
Nora D.Homeowner, Goldstream
“We build in the hills and send clients here for the water side. They show up when Jiwoo says, and the estimate reads like a plan.”
Wilfred K.Home builder, North Pole
Sample reviews.
Questions
Before you call
Do you drill wells?
No. Our driller partner is a separate company with its own rig and crew. We coordinate with them, then do the pump, tank, lines and winter protection. You see two written prices, one for the hole and one for everything after it.
Will my water line freeze?
Any line can freeze if the heat or the power fails. We plan with that in mind: a depth chosen for your ground, insulation, heat trace on its own labeled breaker, and a way to drain the lines down if the place sits empty.
Do you work in winter?
Yes, for frozen lines, failed pumps and heat trace. New wells and long trenches wait for workable ground, so we book those for summer. If something froze, call and we will tell you when we can be there.
Do you go off the road system?
Sometimes. We charter a plane, and pumps, tanks and parts go in it; the truck does not. Fly-in jobs are quoted case by case, with the flight as its own line. The service area page says where we have flown and where we drive.
Is the well in your price?
No. The driller prices the hole, and we price what comes after it. The pricing page says what moves each number and when you see it in writing.
How do I send you photos of the place?
Text them to (907) 555-0100 along with the road you are on and where the house sits. Photos of the lot, the power pole and the road in help us give you a first idea on the phone.
Request a visit
Tell us about the place
Say where it is, what you have now and what you want. A phone number is enough to start; photos help.
Phone(907) 555-0100
Hours
- Monday – FridayToday
- 7:30 a.m. – 5:30 p.m.
- SaturdayToday
- By appointment
- Winter freeze-up calls
- Evenings and weekends